ANUSHRI GHODE
GOOGLE PLAY STORE
Service design | User research | Design methodologies
PROJECT DURATION
6 days for project time. Deliverable includes a design process and a possible solution.
PROBLEM STATEMENT
On existing Google play store anyone can launch their application by giving minimum information and because of that many unethical application are present on play store which gives bad service to the user. Existing play store maintains the quantity of app instead of quality. As a result, even the bad app can put on android play store as they don't have any restriction.
PLAY-STORES EXISTING ECOSYSTEM
No profile verification of application developer
Safety checking on apps after releasing it
No control over published
advertisements in
the application
PLAY-STORE PROPOSED ECOSYSTEM
All application parameters checking before releasing it
Control on the advertisements
Maintain record of app developer and advertiser
Developer group for validating app
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STAKEHOLDER MAP
EXISTING
PROPOSED
JOURNEY MAP
IDEATION
EXPERIENCE MAP
To understand the service interactions from different stakeholders point of view, I drawn a service experience map.
MOTIVATION MATRIX
